Rewards Card Terms & Conditions

Ben Reid Garden Centre Reward Card Scheme Terms and Conditions

These terms set up the contract between Ben Reid & Co Ltd and you the Ben Reid Garden Centre Reward Card holder.

• The Ben Reid Garden Centre Reward Card is open to all UK residents aged 18 or over.
• Points are issued on qualifying purchases made with Ben Reid Garden Centre excluding gift vouchers, confectionary, sale items, pre-existing discounts, and trade accounts.
• Points cannot be transferred between one reward card to another.
• Points shall become invalid when the account is closed and may not be subsequently redeemed.
• Ben Reid & Co Ltd may close a Ben Reid Garden Centre Reward Card account on which no points have been earned or redeemed for a continuous period of at least 12 months.
• Ben Reid & Co Ltd can take any action it considers appropriate if it has reason to believe that a Ben Reid Garden Centre Reward Card holder is abusing the scheme.
• The Ben Reid Garden Centre Reward Card holder must register their details and keep Ben Reid & Co Ltd informed of any changes. Ben Reid & Co Ltd cannot be held responsible for any loss of points due to delayed or undeliverable correspondence.
• Ben Reid & Co Ltd reserves the right to amend or terminate the Ben Red Garden Centre Reward Card scheme or these terms and conditions at its sole discretion at any time, with or without notice.

Privacy and Data Protection

• By registering for a Ben Reid Garden Centre Reward Card, Ben Reid & Co Ltd will collect and use information about each Ben Reid Garden Centre Reward Card holder, including registration detail, information about the use of Ben Reid Garden Centre Reward Card, purchases and other information that the Ben Reid Garden Centre Reward Card gives Ben Reid & Co Ltd.
• Ben Reid & Co Ltd may analyse the Ben Reid Garden Centre Reward Card holder’s information to understand shopping behaviour and to send the Ben Reid Garden Centre Reward Card holder information, offers, and promotions for the products and services which are most likely to be of interest.
• Ben Reid & Co Ltd will never release a Ben Reid Garden Centre Reward Card holder’s personal details to any company outside of Ben Reid & Co Ltd for mailing or marketing purposes.

Collection of Ben Reid Garden Centre Reward points

• To activate a Ben Reid Garden Centre Reward Card a registration needs to be completed in full and returned to the garden centre.
• Points can be accrued on a Ben Reid Garden Centre Reward Card but will not be redeemable until the Ben Reid Garden Centre Reward Card has been activated.
• Points are awarded for every complete £1 spent on all qualifying purchases.
• The Ben Reid Garden Centre Reward Card needs to be presented at time of purchase in store.

Redeeming Ben Reid Garden Centre Reward Card points

• The Ben Reid Garden Centre Reward Card holder may redeem any current available points at time of purchase.
• Ben Reid Garden Centre Reward Card points can only be redeemed on full priced merchandise.
• The Ben Reid Garden Centre Reward Card holder has the option of redeeming all available points or a specific number of them at the point of purchase.

Returning goods

• If a product is refunded, proof of purchase in the form of a valid receipt, will be required to allow deduction of points for the Ben Reid Garden Centre Reward Card.
• If a product purchased with Ben Reid Garden Centre Reward Card points is returned, the number of points used for the original purchase will be credited to the Ben Reid Garden Centre Reward Card. No cash refund will be given in these circumstances.
• This does not affect your statutory rights

Ben Reid & Co Ltd, May 2016